Getting Support
We are committed to making
the Big Bear Rail Controller among the finest operating systems on the market and
as part of that commitment we offer all purchasers full 12 months online support
plus assistance for the 30 days duration of any trial.
We have gone to great lengths to help make the software easy to use and resilient
but if you haveany issues on the running your layout and computer configuration,
we are happy to help. If you have any on-going software problems please contact
us via the contact page and we will what we can to put things right.
- For general discussions, help from ourselves and other users please visit our
Online Forum.
- To report any problems or seek further advice please use the
Online Contact Form.
- To speak to techincal support please call Big Bear on 0701 4 BIG BEAR (0701 424
4322) between 10 and 6 Monday to Friday.